You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All US orders qualify for free shipping!
We typically ship your order within 48 hours and when possible, many orders are shipped out the same day as ordered.
Personalized baby items are Made to Order and will be shipped out in 3-5 business days after order has been placed.
We use USPS First Class with delivery confirmation for all orders weighing up to 16 ounces, and USPS Priority Mail with delivery confirmation for all orders weighing over 16 ounces.
Shipping confirmation will be sent to the email address provided on your order on the date of shipment.
Unfortunately, at this time we are not set up to ship outside of the United States.